Agent Features

Explore all the features available for your April AI agent — sources, playground, deployment, analytics, and more.

April gives you a full suite of tools to build, test, deploy, and monitor your AI customer service agent. Here's what each feature does.

Agent sidebar navigation

Core Features

  • Sources — Train your agent with files, websites, text snippets, and Q&A pairs
  • Playground — Test your agent and configure AI behavior in real time
  • Deploy — Customize and embed the chat widget on your website
  • Analytics — Track conversations, satisfaction scores, and trends
  • Chat Logs — Review every conversation your agent has
  • Leads — Capture and export visitor contact information
  • Settings — Manage your agent's name, description, and configuration
  • Sync Agent — Verify all your sources are properly indexed and working

Explore each feature in detail below.