Customer Support

AI support that resolves
tickets around the clock

Train an AI agent on your docs, website, and FAQs. April answers customer questions instantly with accurate, source-cited responses — so your team can focus on what matters.

April Supportjust now

How do I reset my password?

Go to Settings > Security > Reset Password. You'll receive a confirmation email within 60 seconds.

Source: help-center/account-security

Support volume grows.
Your team doesn't.

Customers expect instant answers. Your team is overwhelmed with repetitive questions. April handles the routine so your agents can focus on complex issues.

What's your refund policy?

Full refund within 30 days, no questions asked.

Source: refund-policy.pdf

Answered in 1.2s

Instant answers

Customers get accurate, source-cited responses in seconds — no waiting in queue, no business hours.

EST 2:00 AMGMT 7:00 AMJST 4:00 PM
Active across all time zones

Always on policy

Your AI agent works 24/7 across time zones, weekends, and holidays without missing a beat.

Ticket #1042

Password reset

Auto-resolved

Ticket #1041

Billing question

Auto-resolved

Ticket #1040

Complex integration

Escalated

Fewer escalations

Resolve common questions automatically. Your team only handles the conversations that truly need a human touch.

94%
4%

Customer Satisfaction Score

Better experience

Customers rate AI-assisted support higher when they get fast, accurate answers with clear source citations.

How April handles your support

Two capabilities that make AI support actually work — grounded answers from your data, and built-in trust signals.

PDFWebsiteQ&A
128 pages indexedAll synced

Train on your actual data

April learns from the same docs your team uses — not generic templates. Upload files, crawl your help center, or add Q&A pairs.

  • Upload PDFs, DOCX, TXT, and CSV files
  • Crawl your entire website or help center automatically
  • Add custom Q&A pairs for precise answers
  • Sources stay synced — re-index anytime
Based on your help center...
help-center.pdffaq-pagedocs/api
Was this helpful?

Answers customers trust

Every response includes a source citation so customers can verify the answer. No hallucinations, no guessing.

  • Source-cited responses with every answer
  • Grounded in your data — not generic AI output
  • Customers can click through to the original source
  • CSAT feedback built in (thumbs up/down)

The complete platform for AI support agents

Purpose-built to resolve customer questions with accuracy, speed, and trust.

yoursite.com
April Support
Online · 24/7

How do I reset my password?

Go to Settings → Security → Reset Password. You'll receive a confirmation email within 60 seconds.

📄 help-center/account-security

Was this helpful?

What about 2FA, do you support it?

Yes! Enable 2FA under Settings → Security. We support authenticator apps and SMS.

📄 help-center/two-factor-auth

Ask a question...
94% resolved1.2s avg response

Built for accuracy

Every answer is grounded in your data with source citations. No hallucinations, no guessing — just reliable responses customers can verify.

Designed for self-service

Customers find answers instantly without waiting in queue or navigating complex help docs. Fewer tickets, happier customers.

Scales without hiring

Handle 10x the support volume without adding headcount. April works 24/7 across every time zone, weekend, and holiday.

Learns from your content

Upload docs, crawl your site, add Q&A pairs — April gets smarter as your knowledge base grows. Re-index anytime.

Everything you need, built in

No plugins, no third-party tools. April comes with everything to launch your AI agent in minutes.

ENESFRDEJAPTZHKOAR
Auto-detect enabled

25+ languages

Support customers worldwide. April speaks 25+ languages with automatic language detection.

94% Positive4% Negative

Analytics dashboard

See what customers ask, track satisfaction trends, and identify gaps in your knowledge base.

Tell me about pricing
Happy to help!
sarah@acme.com

Lead capture

Collect visitor emails before or during conversations. Export leads as CSV anytime.

Your Brand

Brand-matched widget

Customize colors, logo, bubble icon, welcome message, and position to match your brand perfectly.

2:34 PMPassword reset help
2:28 PMBilling question
2:15 PMAPI integration

Conversation history

Review every conversation, see what questions come up most, and track resolution quality.

System Prompt

Temp

Tone: Professional, Helpful

Custom AI behavior

Write a system prompt to control tone, personality, and boundaries. Adjust temperature for more focused or creative responses.

Launch your AI agent in minutes

No engineering team required. Go from zero to a fully trained AI agent in four simple steps.

PDF
DOC
CSV
TXT
URL

Connect your data

Upload files, crawl your website, or add Q&A pairs. April indexes everything automatically.

System prompt...
Brand color
Lead capture
Create agent

Configure your agent

Write a system prompt, adjust behavior, and customize the widget to match your brand.

<!-- Add to your site -->
<script
src="...widget.js"
data-chatbot="your-id"
></script>

Deploy anywhere

Embed with one script tag on any website. Your AI agent starts answering immediately.

92%
Resolved
+18%
vs last week

Monitor & improve

Track conversations, review analytics, and refine your agent based on real questions.

Stop losing customers to slow support

Deploy an AI agent trained on your docs in minutes. Free to start, no credit card required.