Product support that
scales with you
Train an AI agent on your API docs, knowledge base, and release notes. April answers technical questions instantly with source-cited responses — so your team can ship, not triage.
How do I authenticate with the API?
Use Bearer token authentication. Pass your API key in the Authorization header: Bearer sk_live_...
Source: docs/authentication
Product complexity grows.
Support can't keep up.
Users ask the same onboarding questions. API docs are hard to navigate. Your support team is buried in tickets while your engineers ship new features. April handles the routine so your team can focus on building.
Onboarding questions on repeat
"How do I get started?" and "Where do I find my API key?" flood your inbox. April answers setup and configuration questions instantly.
Use POST /v2/batch with a multipart body. Max 100 items per request.
📄 api-reference/batch-operations
API docs are hard to navigate
Users struggle to find the right endpoint, parameter, or code example buried in hundreds of docs pages. April surfaces the exact answer.
Feature releases spike tickets
Every release brings a wave of "how does this work?" tickets. April learns your release notes and answers new feature questions immediately.
"How to paginate results?"
"Rate limit headers?"
Support slows down engineering
Engineers pulled into support threads lose focus. April deflects routine technical questions so your team stays in flow.
How April powers your product support
Two capabilities built for software teams — deep technical knowledge from your docs and source-cited answers users trust.
Trained on your technical docs
Upload API references, crawl your docs site, and add Q&A pairs for common integration questions. April knows your product inside out.
- Crawl your entire docs site — API references, guides, changelogs
- Upload technical docs and specs (PDF, DOCX, CSV, TXT)
- Add Q&A pairs for common setup and integration questions
- Re-index when you ship new features or update docs
Source-cited answers users trust
Every response links back to your documentation. Users verify answers themselves — no hallucinations, no guessing, no outdated info.
- Source citations with every technical answer
- Grounded in your actual docs — not generic AI output
- Users can click through to the original documentation
- CSAT feedback built in (thumbs up/down)
The complete platform for AI product support
Purpose-built for software companies that want to support users and reduce ticket volume around the clock.
Technically accurate
Every answer is grounded in your docs with source citations. No hallucinations, no outdated info — just reliable responses developers can verify.
How do I authenticate with the API?
Use Bearer token auth. Include your API key in the Authorization header: Bearer sk_live_...
📄 docs/authentication
What's the rate limit for batch requests?
Batch endpoints allow 100 requests per minute on the Pro plan and 1,000/min on Enterprise. Each batch can contain up to 500 items.
📄 api-reference/rate-limits
Reduces onboarding friction
New users get instant answers to setup, configuration, and integration questions. Faster time-to-value, fewer support tickets.
Scales with product growth
Handle 10x the support volume without adding headcount. April works 24/7 across every time zone, release cycle, and product update.
Always up to date
Re-index when you ship features, update docs, or change APIs. April stays current so your users never get stale answers.
How do I authenticate with the API?
Use Bearer token auth. Include your API key in the Authorization header: Bearer sk_live_...
📄 docs/authentication
What's the rate limit for batch requests?
Batch endpoints allow 100 requests per minute on the Pro plan and 1,000/min on Enterprise. Each batch can contain up to 500 items.
📄 api-reference/rate-limits
Technically accurate
Every answer is grounded in your docs with source citations. No hallucinations, no outdated info — just reliable responses developers can verify.
Reduces onboarding friction
New users get instant answers to setup, configuration, and integration questions. Faster time-to-value, fewer support tickets.
Scales with product growth
Handle 10x the support volume without adding headcount. April works 24/7 across every time zone, release cycle, and product update.
Always up to date
Re-index when you ship features, update docs, or change APIs. April stays current so your users never get stale answers.
Everything you need, built in
No plugins, no third-party tools. April comes with everything to launch your AI agent in minutes.
25+ languages
Support a global developer community. April auto-detects language and responds in 25+ languages.
Analytics & insights
See what users ask most. Discover documentation gaps, confusing APIs, and onboarding blockers.
Lead capture
Collect emails from developers evaluating your product. Export leads as CSV for sales follow-up.
Brand-matched widget
Customize colors, logo, and welcome message to match your product design seamlessly.
Conversation history
Review every user conversation. See what technical questions come up most and where docs fall short.
System Prompt
Temp
Custom AI behavior
Set tone (technical, friendly), add boundaries, and define how your agent handles pricing or competitor questions.
Launch your AI agent in minutes
No engineering team required. Go from zero to a fully trained AI agent in four simple steps.
Connect your data
Upload files, crawl your website, or add Q&A pairs. April indexes everything automatically.
Configure your agent
Write a system prompt, adjust behavior, and customize the widget to match your brand.
Deploy anywhere
Embed with one script tag on any website. Your AI agent starts answering immediately.
Monitor & improve
Track conversations, review analytics, and refine your agent based on real questions.
Stop losing users to poor documentation support
Deploy an AI agent trained on your technical docs in minutes. Free to start, no credit card required.