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Build Your First Agent

Step-by-step guide to creating and deploying your first AI customer service agent with April.

This guide walks you through creating your first April agent — from sign-up to a live chatbot on your website.

Step 1: Create Your Account

  1. Go to theapril.app and click Get Started Free
  2. Sign up with your email or Google account
  3. You'll be taken to your dashboard automatically

Step 2: Create a New Agent

  1. From your dashboard, click Create Chatbot
  2. Enter a name for your agent (e.g., "Support Bot" or "Sales Assistant")
  3. Optionally add a description to help you identify it later
  4. Click Create — your agent is ready to train

Step 3: Add Your Content

Navigate to the Sources tab. This is where you teach your agent what to know. You have four options:

Upload Files

Click the Files tab and upload PDFs, Word documents, or text files. Great for:

  • Product manuals and guides
  • FAQ documents
  • Policy documents
  • Any existing documentation

Supported formats: PDF, DOC, DOCX, TXT, CSV

Crawl Your Website

Click the Website tab and enter your website URL. April will:

  • Automatically discover pages via your sitemap
  • Crawl and index the content
  • Keep track of what's been indexed

You can also enter specific sitemap URLs for more control.

Add Text Snippets

Click the Text tab to paste custom content directly. Useful for:

  • Company information not on your website
  • Internal knowledge base articles
  • Custom instructions or policies

Create Q&A Pairs

Click the Q&A tab to add specific question-and-answer pairs. Perfect for:

  • Common customer questions with exact answers
  • Pricing inquiries
  • Product-specific responses

Step 4: Test in the Playground

  1. Go to the Playground tab
  2. Start chatting with your agent to test its responses
  3. Ask questions your customers would ask
  4. Adjust the AI settings if needed:
    • Temperature — Lower for more precise answers, higher for more creative responses
    • System prompt — Add custom instructions for how your agent should behave

Step 5: Deploy to Your Website

  1. Go to the Deploy tab
  2. Customize the widget appearance (colors, welcome message, position)
  3. Copy the embed code — it's a single <script> tag
  4. Paste it into your website's HTML, just before the closing </body> tag
<script data-chatbot="YOUR_CHATBOT_ID" src="https://theapril.app/widget.js"></script>

That's it! Your AI agent is now live on your website.

Step 6: Monitor Performance

Once your agent is live:

  • Chat Logs — Review every conversation
  • Analytics — Track message volume, satisfaction scores, and trends
  • Leads — View captured visitor emails and export them

Next Steps